Compatibility & Download Help

Digital Game Shows products are digital downloads. Compatibility differs by product, especially when a file uses macros or automatic scoring. Always check the product page before purchasing; its requirements control when they differ from this general guide.

File formats

Format What it means
.pptx A standard PowerPoint presentation. Interactive links, media and animations can still require the desktop PowerPoint app.
.pptm A macro-enabled PowerPoint presentation. Macros must be enabled for features such as automatic scoring when the product states that they are included.
.pdf Instructions or an answer key intended for viewing or printing.
.zip A compressed download that must be extracted before opening the included files.

Software and devices

  • Windows and Mac: Use a supported desktop version of Microsoft PowerPoint stated on the product page. Some products specify PowerPoint 2013 or later.
  • PowerPoint Online: Interactive links, media and macros can be limited and are not supported for products that explicitly require the desktop app.
  • Google Slides and Keynote: Do not assume compatibility. Products that state they require PowerPoint are not supported in Google Slides or Keynote.
  • iPad and mobile: Some files may open for presentation, but macros and automatic scoring generally require a supported desktop version. For full functionality, host from a supported Windows or Mac computer unless the product page explicitly confirms otherwise.

Instant digital delivery

After successful payment, the download is normally made available on the order-confirmation page and by email within a few minutes. No physical product is shipped. Check spam, junk and promotions folders if the email is delayed.

Before contacting support

  1. Confirm that payment completed successfully.
  2. Download and extract any ZIP file before opening its contents.
  3. Check the exact file extension and the requirements on the product page.
  4. Use the desktop PowerPoint app where the product requires macros or interactive features.
  5. When contacting support, include the order number, product name, device, operating system, PowerPoint version and the exact error message.

For assistance, email contact@digitalgameshows.com or call +1 646 361 4133.