Shipping policy
Shipping & Digital Delivery Policy
Thank you for shopping at DigitalGameShows.com!
Because our products are 100% digital, there are no physical shipping addresses, tracking numbers, or shipping fees involved. Everything is delivered electronically.
1. Instant Delivery As soon as your payment is successfully processed, you will receive immediate access to your purchase.
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On-Screen Download: A download link will be displayed directly on the confirmation page after checkout.
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Email Delivery: You will also receive an automated email within a few minutes containing the download links. Please ensure that the email address you provide at checkout is accurate.
2. No Shipping Fees or Taxes Since no physical goods are packaged or shipped, you will never be charged for shipping, handling, or delivery fees.
3. What to do if you didn't receive your download link? If you have completed your purchase but haven't received your download email within 10 minutes, please follow these steps:
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Check your Spam/Junk/Promotions folder: Automated system emails can sometimes be filtered incorrectly by your email provider.
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Verify your payment status: Ensure the payment went through and you didn't just leave the items in your cart.
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Contact us: If the email is still nowhere to be found, reach out to us at carinush.business@gmail.com with your name and order details, and we will manually resend your files as quickly as possible.
4. Technical Requirements Our digital game shows and products may require specific software or file extractors (such as zip extractors, PDF readers, or specific software mentioned on the product page). It is the customer's responsibility to ensure they have the compatible software required to open and run the files.
Contact Us If you have any questions or experience any technical difficulties regarding the delivery of your digital products, please do not hesitate to contact us at: carinush.business@gmail.com.